Customer Service


Our team makes every effort to deliver high standards of customer service, we pride ourselves in working in an open, trustworthy and honourable way. By delivering on our promises, the company has gained an enviable reputation as a reliable manufacturer of high quality clothing, delivering a first class supply chain service. Over the past 16 years, we have built a loyal client base including many well known fashion brands such as Max, Storm, Glassons, Ezibuy, Farmers, Huffer, Ashley Fogel, Camilla Marc, Dejcuba and Seed. Our clients appreciate our understanding of their retail commercial objectives and how to meet them, while our new clients can be assured by our experience and drive to help you succeed. 


OUR SERVICES:

  • Efficient and experienced team providing quick turnaround in costing
  • Price submission within 24 hours on a confirmed fabric quality
  • Extensive Fabric, Print and Trim sourcing
  • Development Sampling, Pattern making, Specification and Product Development services
  • Fashion and Print Trend, Style Design and Update, Story Boards, Label and Swing ticket design
  • Purchase Order control and processing and back office operations as requested by customer
  • Auckland office pre-customer submission Specification and Fit Sample measurement checks
  • Social and Ethical Compliance and Quality Assurance services
  • Production and Critical Path Management
  • Shipment Logistics and Freight Forwarding